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Community Wastewater Management Systems

Port Augusta City Council has Community Wastewater Management Systems that service 1538 properties.

Under its licensing provisions with the Essential Services Commission of South Australia, Council has various regulatory reporting obligations and policy development requirements to ensure compliance with the provisions of the Water Industry Act 2012.

The following information is published to assist customers when issues are experienced in relation to the Community Wastewater Management Systems.

The Minister for Water and River Murray has developed a hardship policy for adoption by Councils: (2.6.15) Hardship Policy for Residential Customers of Minor and Intermediate Water Retailers(88 kb)

Council also has the following policies to assist customers in relation to the Council's Community Wastewater Management Systems.

(1.1.17) Complaints Policy(347 kb)
(2.2.13) Customer Charter - Community Wastewater Management System (CWMS) Services(73 kb)

The Pricing Policy Statement in relation to the Community Wastewater Management Systems is also available: Water regulatory information requirements - Pricing Policy Statement(141 kb)

The Pricing Schedule for Council's various fees and charges including the Community Wastewater Management Systems is available here.